We identify high-value tasks for AI automation, evaluate data quality, and define business objectives to ensure a smooth adoption of Agentforce.
The Force Driving Your Agentforce Success
CRM | Commerce | Powered by AI
Transform Your E-Commerce and CRM with Relevantz & Agentforce
At Relevantz, we help you unlock the full potential of Agentforce. With our Salesforce and AI expertise, we drive automation, personalization, and seamless integration for both e-commerce and CRM.
Ready to boost sales and efficiency with intelligent agents?
Unleash
the Power of
Salesforce’s next-gen AI platform transforms customer journeys, automates tasks, and enhances operations, adapting in real-time to deliver hyper-personalized, evolving experiences.
A Glimpse of What Agentforce Can Do for Your E-Commerce
A Glimpse of What Agentforce Can Do for Your CRM
AI-Powered Merchandising
Automate promotional campaigns and optimize product listings to maximize sales.
Personalized Shopping
Offer tailored product recommendations and dynamic search capabilities to increase customer engagement.
Real-Time Customer Support
Enhance customer support with AI-driven, automated interactions across all touchpoints.
Automated
Lead Management
Qualify leads and automate follow-ups, improving pipeline efficiency.
Personalized Engagement
Engage customers with tailored content, offers, and follow-ups based on their preferences.
Optimized
Customer Service
Provide real-time support and automate service requests for faster, more accurate responses.
Relevantz Agentforce Services
To help you implement Agentforce successfully, Relevantz offers end-to-end services in four key areas:
Using Salesforce tools, we configure agents to match your business needs, extend them with custom logic, and ensure they align with your brand's tone and ethical guidelines.
We seamlessly integrate Agentforce with your Salesforce ecosystem, connect external systems, and ensure smooth deployment with fail-safes for scaling.
We provide ongoing monitoring, performance reviews, and governance frameworks to optimize Agentforce for sustained business impact and compliance.
Why Clients Choose Relevantz for Agentforce
Cross-Skilled Teams
Domain-Centric Configuration
Ethical AI Practices
Scalable
Co-Creation
Scalable
Co-Creation
From pilot programs to full-scale rollouts, we scale Agentforce at your pace, working closely with your team to build lasting capabilities.
Cross-Skilled Teams
Domain-Centric Configuration
Ethical AI Practices
Ethical AI Practices
We prioritize transparency, governance, and user trust, ensuring your Agentforce agents work within ethical boundaries and handle sensitive data responsibly.
Cross-Skilled Teams
Domain-Centric Configuration
Scalable
Co-Creation
Domain-Centric Configuration
We tailor Agentforce agents to your specific industry needs. Whether it's retail upsell logic or manufacturing reorder systems, we ensure your agents are highly effective from day one.
Cross-Skilled Teams
Ethical AI Practices
Scalable
Co-Creation
Cross-Skilled Teams
Our team combines deep Salesforce expertise with AI/ML knowledge to ensure seamless integration of Agentforce into your business, driving both technical excellence and strategic value.
Domain-Centric Configuration
Ethical AI Practices
Scalable
Co-Creation
Agentforce Use Cases
RETAIL & CONSUMER GOODS
Personal Shopper Agents
Deliver concierge-like digital experiences that guide customers, suggest bundles, and assist checkout—boosting conversions and basket value.
AI Merchandising Optimization
Dynamically adjust product listings, pricing, and promotions based on live trends, inventory, and goals—reducing manual effort and increasing margins.
Loyalty-Driven Campaign Agents
Engage loyal shoppers with tailored offers and incentives based on real-time behavior and purchase history.
In-Store Associate Assistants
Equip floor staff with agent-powered tools to answer product queries, check availability, and complete orders—right from mobile devices.
Return & Exchange Automation
Agents manage post-purchase flows like initiating returns, suggesting alternatives, or tracking refunds—enhancing satisfaction and reducing service load.
MANUFACTURING
B2B Reorder Agents
Assist distributors in reordering parts or supplies with contract-based pricing and usage history—improving speed and reducing errors.
Inventory Monitoring & Replenishment
Agents watch ERP and supply chain data to predict shortages, auto-trigger reorders, and alert stakeholders.
Smart Quoting Assistants
Generate quotes in seconds using CRM and product logic—reducing sales cycle time and improving accuracy.
Production Exception Handling
Flag anomalies from MES data and recommend next steps or escalate to supervisors automatically.
Sales Intelligence Agents
Surface account insights and upsell opportunities, guiding reps with next-best actions based on historical trends and real-time demand.
FINANCIAL SERVICES
Digital Banker Assistants
Provide customers with instant access to balances, transactions, and smart financial advice—across chat, voice, or app.
Loan Prequalification Bots
Automate the initial lending steps: gather documents, run credit checks, and flag high-risk applications.
Insurance Claim Triage Agents
Intake FNOLs, fetch policy data, and route claims to adjusters—accelerating resolution time.
AI Compliance Watchdogs
Monitor customer transactions for anomalies and provide alerts to compliance teams in real time.
Advisor Productivity Assistants
Prep advisors with summaries, client history, and suggested outreach—boosting service quality and trust.
CROSS-INDUSTRY USE CASES
Lead Qualification & Routing Agents
Score and prioritize leads using CRM behavior signals, ensuring sales teams focus on high-potential prospects.
AI Support Desk Agents
Resolve common IT and HR issues, schedule services, and escalate only when needed—cutting down response times.
Voice-Activated Workflows
Enable hands-free updates to CRM or order systems via intelligent voice interactions.
Personalized Onboarding Agents
Guide new customers or employees through onboarding journeys tailored to their profile and preferences.
AI-Powered Survey & Feedback Agent
Collect insights via natural conversations, summarize responses, and trigger follow-ups or process adjustments.
AGENTFORCE BLOGS
Agentforce in Action
From Chatbots to Autonomous Agents
How Intelligent Agents Are Redefining Customer and Employee Experiences
Why Agentforce Is the Future of Enterprise AI
Autonomous AI agents are here, revolutionizing service desks, sales, e-commerce, and operations. This blog explores real-world enterprise applications of Agentforce in Retail, Manufacturing, and Financial Services, showcasing measurable improvements in speed, personalization, and efficiency—boosting customer experience and productivity without added headcount.
The age of basic chatbots is over. Enterprises are embracing intelligent agents that reason, learn, and act autonomously within secure guardrails. This blog explains the strategic evolution from script-driven bots to Agentforce-powered autonomous agents, outlining how Relevantz helps organizations operationalize AI at scale.
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Start your Agentforce journey with guided, ethical AI adoption.
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